Accessibility statement for www.wakefieldjsna.co.uk

This statement was last reviewed on 4 August 2026.

 

This website is run by the Public Health Intelligence Team at Wakefield Council.

We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the non-accessible content section of this statement.

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille:

Email: phi@wakefield.gov.uk.

We’ll consider your request and get back to you within 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact:

Email: phi@wakefield.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due the non-compliances and exemptions listed below.

Non-accessible content

Non-compliance with the accessibility regulations

If we have any current non-compliance issues will be listed here.

WCAG 1.4.1 Use of Colour
We are aware that some of the charts used on this website use colour as the only visual means of conveying information. We aim to rectify this issue as soon as possible.

WCAG 1.4.3 Contrast (Minimum)
We are aware that some of the images created by the Public Health Intelligence Team and used on this website do not meet the minimum contrast ratio. We aim to rectify this issue as soon as possible.

WCAG 2.4.5 Multiple Ways
We are aware that the website currently lacks a sitemap or search function, meaning that there is currently only one way to locate a web page. We are working on this issue and hope to have a solution as soon as possible.

Power BI dashboards

Power BI content is not currently accessible for all users. Power BI is missing several features that would allow a report or dashboard to be fully accessible. We are working hard to make sure all our Power BI content is easy for everyone to use. However, several dashboards on this website have accessibility issues, including:

  • Title length: longer titles may not be fully visible. We’ve tried to keep titles short where possible to prevent this.
  • Headings: assistive technologies may not recognise some text as a heading text. This may make the information difficult for some users to understand.
  • Font size: some text may be very small, which may be difficult to read. This is because Power BI doesn’t allow us to change text size in some places.
  • Line and word spacing: you can’t adjust spacing in Power BI. You can do this using external tools, but this may cause some text to no longer be visible.
  • Maps and screen readers: screen reader users may have trouble reading maps. You can switch to “Show as Table” view by right clicking on the map and selecting ‘Show as a table’.
  • Chart Y-axis labels: labels on the Y-axis can’t be made horizontal, so may be difficult to read.
  • Tooltips: you can’t open tooltips (pop-up information) using a keyboard. You also can’t hover over tooltips using a mouse without the tooltip disappearing. Where tooltips are used, we’ve tried to include the information elsewhere too.
  • Colour coding in visualisations: Power BI doesn’t allow the use of textures or patterns in graphs, charts, and maps. We use data labels and keep legends clear and consistent to help you understand colour coded content.
  • Scrolling: when zooming in or using devices with smaller screens, you may need to scroll both horizontally and vertically to view all content. In addition, scrolling down the webpage may accidentally zoom into a map if the mouse scrolls over a map visual in a Power BI dashboard.

To request any of the information in our Power BI dashboards in an alternative format that you find more accessible, please email phi@wakefield.gov.uk.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

Third party content

Some of our services include third party content which we have no control over such as links to external sites or documents which are sent to us and uploaded as part of our services. The accessibility regulations do not require us to manage these kinds of content, but if you have a problem with any of the content hosted on this website, please contact us using the methods above and we will try to help.

Video content

We have some existing pre-recorded video content that was published before 23 September 2020. This content is exempt from the regulations.

All new video content we produce will have appropriate captions and audio descriptions. Please get in touch if a full transcript is required.

Online Maps

Our service includes the use of online maps to show certain geographical information. These are not used for navigational purposes and are exempt under the regulations. If you require the information presented in an online map in a different format, please contact us to discuss reasonable adjustments.

Accessibility options on your device

My Computer My Way has advice on making your device easier to use if you have a disability.

Text size

Press the Ctrl (PC) or Cmd (Mac) key together with the + key to increase text size. To decrease text size, press the Ctrl (PC) or Cmd (Mac) key together with the – key.

​Windows

Windows has an accessibility tool set. It’s in the start menu under All programs / Accessories / Ease of Access.

Mac

The Mac’s toolset is called Accessibility and it’s in System Preferences.

iPhone and iPad

Go to Settings / General / Accessibility.

Android

Go to Settings / System / Accessibility.